Examiners

The Board of Examiners is comprised of leading business, health care, government and education experts selected from all across the state.  Examiners must take part in a preparation course based upon the criteria, the scoring system and the examination process.  Examiners must have time available during the period of March to August to attend the preparation course, conduct reviews and possibly participate in site visits.

Benefits of Being An Examiner
Individual Benefits strengthen your ability to use the Baldrige criteria for performance excellence and organizational development network with peers and enhance your own professional growth review applications from leading organizations across South Carolina possibly participate in site visit reviews of the highest scoring applicants write feedback reports to applicants attend the annual presentation of the South Carolina Governor's Quality Award made by the Governor.

Organizational Benefits
Examiners receive valuable training and experience in understanding and applying the Baldrige criteria to a variety of organizations, including business, government, education and health care. They develop analytical, consensus-building skills and a systems perspective that can be applied in their home organizations.

Composition of the Board of Examiners
The South Carolina Governor's Quality Award program depends entirely upon a volunteer Board of Examiners and Judges who evaluate candidate organizations and recommend award recipients.

Examiners are selected from: manufacturing and service businesses education and health care organizations professional and trade organizations government agencies other not-for-profit organizations.

Role of the Board of Examiners
Examiners and Senior Examiners review, comment on, and score written applications. Some Examiners participate in consensus evaluations and site visits led by Senior Examiners, and some prepare feedback reports to applicants.

Judges review Examiner scores, select applicants for consensus reviews and site visits, review site visit reports, and make award recommendations. The Judges rely on Examiner and Senior Examiner reports during their reviews.

Members of the board may also contribute to the South Carolina Governor's Quality Award program through outreach and educational activities.

Time Commitment & Expenses
Examiners contribute significant time to the South Carolina Governor's Quality Award program. Ten days or more a year can be expected. The commitment depends on the number of applications reviewed and whether the Examiner participates in a site visit. Expenses are normally supported by an examiner's employer and site visit organization.

Typical time requirements include: required attendance at an Examiner Preparation Course 20 to 40 hours for consensus review and if necessary, to complete a site visit.


Becoming An Examiner
Selection
Examiners are selected by the South Carolina Quality Forum on a competitive basis. Factors considered in selection are: expertise in business, government, education, or health care management, processes and results knowledge of practices and improvement strategies leading to performance excellence length, breadth and types of experience written and verbal communication skills leadership and interpersonal skills education and training achievement and recognition sector coverage and balance for the entire board.

Training
After completing 20 to 40 hours of prework, all Examiners participate in a challenging and rewarding preparation course using a fictitious case study. The course includes a detailed review of : the criteria and scoring system three stages of the review process including independent review, consensus review and site visits the Rules of Conduct and the Code of Ethical Standards written and verbal communication skills.
The classes also provide an excellent opportunity to meet other experts who are serving as Examiners.

Examiner Appointments
Examiners and Senior Examiners are appointed for a one-year term. Examiners may reapply for additional service. Each year approximately one-third of the members of the Board of Examiners are new appointees.

Application
Visit out applications section to immediately download your examiner application. Or request a hard copy by e-mailing us at : jreeves@uscupstate.edu.

The schedule for the Examiner application process
Examiner application available April 2007
Examiner applications due January 1, 2008
Examiner applicants notified of status January 2008
New Examiner training
February 8, 2008
Award Applications Due March 1, 2008
Examiner Training at USC Upstate
March 19-20, 2008
Consensus and site visit training May 2008
Examiner Training at USC Upstate June 4-5, 2008
Winners announced
September 2008

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This page was last updated November 30, 2007 and is maintained by Cheryl Moore
Copyright © 2007 by the University of South Carolina Upstate.