South Carolina Quality Forum
South Carolina Excellence!
Explorer Assessment
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The South Carolina Explorer Assessment is perfect for organizations that are new to quality management systems, and feel they are ready for a beginning gap assessment. This assessment goes through the same process as the SC Governor's Quality Award does; however, the level of effort is more aligned with those that are just starting out on their quality journey towards excellence.
This assessment evaluates in a broad-brush fashion an organization's level of maturity. The assesment focuses on the following Baldrige categories: (1) Leadership, (2) Strategy, (3) Customer Focus, (4) Measurement and Knowledge Management, (5) Workforce Focus, and (6) Operations. Section 7 of the Baldrige Criteria focuses on 'Results' where more mature organizations have better defined how they measure success. This section is not assessed during the Explorer Assessment.