South Carolina Quality Forum
South Carolina Excellence!
Explorer Assessment
The South Carolina Explorer Assessment is perfect for organizations that are new to quality management systems, and feel they are ready for a beginning gap assessment. This assessment goes through the same process as the SC Governor's Quality Award does; however, the level of effort is more aligned with those that are just starting out on their quality journey towards excellence.
This assessment evaluates in a broad-brush fashion an organization's level of maturity. The assesment focuses on the following Baldrige categories: (1) Leadership, (2) Strategy, (3) Customer Focus, (4) Measurement and Knowledge Management, (5) Workforce Focus, and (6) Operations. Section 7 of the Baldrige Criteria focuses on 'Results' where more mature organizations have better defined how they measure success. This section is not assessed during the Explorer Assessment.